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EmpireTV DIRECTV Dealer Cancelation Contacts
If you were an existing DIRECTV customer and switched to EmpireTV as your new dealer of record, the process—known as PTR or change of ownership—ensures a smooth transition. During this process, DIRECTV will transfer your account to EmpireTV, which ...
EmpireTV Carrier Cancelation Contacts
Below, you’ll find contact information, including phone numbers, for billing inquiries or service cancellations with major cable providers. Carrier Phone Email (800) 391-3000 N/A 888-812-2591 N/A 855-267-8468 N/A 800-234-3993 N/A 866-218-2297 N/A
EmpireTV How to Scan Your TV for Channels
If you’re missing channels or setting up your TV for the first time, scanning your TV for channels is a quick and simple solution. Follow the steps below to complete the process and start watching your favorite shows in no time. 1. Find Your Remote: ...
EmpireTV TV Completely Down Troubleshooting Checklist
TV Completely Down Troubleshooting Checklist When all TVs in your facility are completely down (no picture, not even a blurry image), follow this troubleshooting guide: 1. Check for Nonpayment • A very common reason for a complete TV outage is ...
Local IP Addresses for TV System Components
Below, you’ll find the IP addresses for TV system components, which allow local access for configuration and troubleshooting. Local IP Assignments • NACE COM – 192.168.3.18 • NACE 1st NTSC 32 – 192.168.0.136 • NACE 2nd NTSC 32 – 192.168.0.137 • DSI ...